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From292US$ /night
Check-in
03Jan2026Select date
Check-out
04Jan2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

5 Avda Calle 112 Col Luis Donaldo Colosi, Playa del Carmen, Mexico, 77719
-
Close to the beach
Very good
7.9
/10
4.4
4.5
/5

Paradisus Playa Del Carmen (Adults Only) is a 5-star luxury seafront resort surrounded by lush tropical mangrove offering spectacular views of the Caribbean Sea and Cozumel Island. This all-inclusive AAA Four Diamond property features 14 restaurants, 16 bars, 5 outdoor swimming pools, a private beach area, and a YHI Spa for complete relaxation.

Luxury Suite Amenities

All rooms at Paradisus feature modern bathrooms with sensory tubs and rainfall showers. Suites include private terraces with hot tubs, separate living areas with sofa beds, and Smart TVs. Certain accommodations offer direct pool access or balconies with views of the tropical mangrove.

Extensive Dining Options

The resort has 14 restaurants and 16 bars offering diverse dining experiences. Culinary options include grilled specialties, Mexican cuisine, buffets, and themed restaurants, complemented by refreshing drinks at the beach bar, swim-up bar, or one of the lounges.

Premium Leisure Facilities

Recreational amenities include five outdoor swimming pools, a complimentary water park, health club, and sauna. Guests can enjoy a variety of body and facial treatments at the spa or engage in activities such as golfing and snorkeling in the surrounding area.

Strategic Resort Location

Located near beautiful beaches and attractions such as Playa del Carmen's 5th Avenue, Xcaret, Akumal, and Xel Ha, the Paradisus Playa Del Carmen provides easy access to world-famous Mayan archaeological sites including Tulum, Chichen Itza, and Coba. The property includes a business center with 2322.6 mÂČ of facilities.

Must-do experiences

  • Visit the ancient ruins of Tulum for breathtaking ocean views.
  • Savor authentic tacos al pastor at El Fogon in Playa del Carmen.
  • Shop handmade crafts at the vibrant Playa del Carmen market.
  • Explore the stunning cenotes like Dos Ojos for a refreshing swim.
  • Experience a traditional Mayan ceremony at the nearby Akumal beach.
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Family Concierge Junior Suite Nature View
2 persons
52 mÂČ 
2 Double beds
Air conditioning
Master Suite Nature View
2 persons
83 mÂČ 
1 King-size bed
Shower
Balcony
Family Concierge Junior Suite SwimUp
2 persons
62 mÂČ 
2 Double beds
Air conditioning
Family Concierge Master Suite Nature View
2 persons
83 mÂČ 
1 King-size bed and 1 Sofa bed
Shower
Balcony
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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Golf course
  • Yoga class

Guest Parking

  • Dryer

Services

  • Paid shuttle service
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Aqua park
  • Entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Public Bath
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

Paradisus Playa Del Carmen (Adults Only) offers a diverse culinary experience across 14 restaurants and 16 bars, each showcasing unique flavors and inviting atmospheres. Guests will find an array of cuisines-from traditional Latin American fare to Asian specialties-all within a warm and vibrant setting, perfect for indulging in authentic tastes and delightful moments under the sun.
Paradisus Playa Del Carmen (Adults Only) Restaurant photo
Paradisus Playa Del Carmen (Adults Only) Restaurant photo
Paradisus Playa Del Carmen (Adults Only) Restaurant photo

Tori

Asian
Ambiance
Traditional dining with an intimate setting.
Key Offerings
Guests can delight in authentic Asian dishes during dinner, perfect for a romantic evening or a cozy gathering.
Reservation
Recommended
Monday to Sunday, 18:00 - 23:00.

Flora

Pizza, Steakhouse
Ambiance
Family-friendly with a traditional touch.
Key Offerings
Enjoy crafted pizzas and grilled steaks, plus vegetarian and gluten-free options at both lunch and dinner.
Reservation
Not necessary
Monday to Sunday, 14:00 - 23:00.

Cielo

International
Ambiance
Traditional setting suitable for shared meals.
Key Offerings
Offers a variety of international dishes, catering to both vegetarian and gluten-free preferences at dinner.
Reservation
Recommended
Monday to Sunday, 18:00 - 23:00.

Naos

International
Ambiance
Traditional atmosphere perfect for intimate dinners.
Key Offerings
A selection of international dishes is available for dinner, providing a tempting taste of world flavors.
Reservation
Not needed
Monday to Sunday, 18:00 - 23:00.

The Lunch Box

International
Ambiance
Traditional setup for relaxed dining.
Key Offerings
This venue serves a varied menu of international cuisine for dinner, catering to diverse palates.
Reservation
Not required
Monday to Sunday, 18:00 - 23:00.

Lemon Fish

Latin American
Ambiance
Traditional and welcoming environment for a delightful dining experience.
Key Offerings
Indulge in flavorful Latin American dishes during dinner hours, showcasing vibrant tastes.
Reservation
Recommended
Monday to Sunday, 18:00 - 23:00.

Sal Steak Cave

Steakhouse
Ambiance
Traditional with a unique cave-like setting.
Key Offerings
Experience a rich selection of steaks, perfect for meat lovers looking for a hearty dinner.
Reservation
Recommended
Monday to Sunday, 18:00 - 23:00.

Tokimeku

International
Ambiance
Modern ambiance ideal for breakfast and brunch.
Key Offerings
A selection of international dishes with gluten-free options available during breakfast and brunch hours.
Reservation
Not required
Monday to Sunday, 07:00 - 12:00.

Hadar

International
Ambiance
Modern, bright space for casual dining.
Key Offerings
Breakfast and brunch offerings feature gluten-free options, perfect for a delightful start to the day.
Reservation
Not necessary
Monday to Sunday, 07:00 - 12:00.

Celsius

International
Ambiance
Modern setting, ideal for cocktail hours.
Key Offerings
Enjoy crafted cocktails and elevated communal dining experiences during cocktail hours.
Reservation
Not required
Monday to Sunday, 12:00 - 18:00.

Kanna Beach Club

International
Ambiance
Beachside dining with an inviting atmosphere.
Key Offerings
Offers a relaxed environment for lunch and dinner with various global cuisines.
Reservation
Not necessary
Monday to Sunday, 13:00 - 23:00.

Coffee Corner

Traditional
Ambiance
Cozy and inviting spot for coffee lovers.
Key Offerings
Enjoy a selection of coffee and light bites in a traditional setting during cocktail hours.
Reservation
Not necessary
Hours vary.

Cocos Bar

International
Ambiance
Traditional vibe perfect for unwinding.
Key Offerings
Relax with select international drinks during cocktail hours, enjoying the laid-back atmosphere.
Reservation
Not necessary
Hours vary.

Swim Up Bar

Traditional
Ambiance
Casual, swim-up bar atmosphere.
Key Offerings
Ideal for brunch, this bar offers refreshing drinks and light bites to enjoy while swimming.
Reservation
Not needed
Monday to Sunday, 12:30 - 18:00.

Kicks Sports & Fun Bar

International
Ambiance
Traditional environment for sports enthusiasts.
Key Offerings
Perfect for casual lunches, this bar serves a variety of international dishes to keep guests fueled.
Reservation
Not needed
Monday to Sunday, 12:00 - 18:00.

M Bar

International
Ambiance
Traditional setting for leisurely dining.
Key Offerings
Serves lunch with an array of international dishes available for dinner in a cozy atmosphere.
Reservation
Not required
Monday to Sunday, 18:30 - 23:00.

Toji

International
Ambiance
Traditional atmosphere suitable for evening dining.
Key Offerings
Offers a menu of international offerings ready to cater to guests' dinner expectations.
Reservation
Required
Monday to Sunday, 18:00 - 23:00.

South Avenue Bar

International
Ambiance
Traditional bar setting for relaxing afternoons.
Key Offerings
Provides all-day selections at lunch with varied international options available.
Reservation
Not necessary
Monday to Sunday, 12:00 - 20:00.

Smoothie Bar

American
Ambiance
Modern, lively space perfect for refreshing drinks.
Key Offerings
Enjoy vibrant smoothies and light bites available during brunch hours, ideal for health-conscious guests.
Reservation
Not required
Monday to Sunday, 11:00 - 18:00.

Cappella

American
Ambiance
Traditional atmosphere suitable for a cozy dinner.
Key Offerings
Provides a hearty menu of American dishes during dinner hours.
Reservation
Recommended
Monday to Sunday, 18:30 - 00:00.

Location

5 Avda Calle 112 Col Luis Donaldo Colosi, Playa del Carmen, Mexico, 77719
Map view
5 Avda Calle 112 Col Luis Donaldo Colosi, Playa del Carmen, Mexico, 77719
Nearby
Gallery
Galeria Luis Sottil
490 m
Gallery
Amate Gallery
490 m
Restaurants
La 88
210 m
Mza 460 Avenida 5
Bana Restaurant
10 m
5a Avenida S/N
Mole
790 m
Calle Quinta Avenida s/n
Sal. Steak - Cave
310 m
5 Av Esquina Con Calle 112 Paradisus Playa Del Carmen
Explore Playa del Carmen
Explore Playa Del Carmen
Top Attractions
Activities
Dining
Entertainment
Playa Publica 88
Playa Publica 88
16 minutes walking
Beautiful beach with soft sand and clear waters, ideal for sunbathing. Facilities include sun loungers and food vendors.
Galeria Luis Sottil
Galeria Luis Sottil
6 minutes walking
Art gallery featuring local and international artists' works. Ideal for art lovers, often showcases special exhibitions.
Tierra Huichol
Tierra Huichol
20 minutes walking
Cultural center dedicated to Huichol art. Unique artisan crafts are available for purchase and enjoy guided tours.
Xavage Park by Xcaret
Xavage Park by Xcaret
15 minutes walking
Adventure park with thrilling activities like river rafting and ziplining. Perfect for adrenaline seekers and nature lovers.
Cenote Misterio Maya
Cenote Misterio Maya
25 minutes walking
Natural cenote for swimming and snorkeling. Access via guided tours or rentals; relax in serene surroundings.
Punta Venado Bike Park
10 minutes driving
Mountain biking trails amidst lush nature. Bike rentals available, making it ideal for outdoor enthusiasts looking for adventure.
Yoga at Mamita's Beach Club
30 minutes walking
Daily beach yoga sessions for relaxation and wellness. Open for all skill levels and priced affordably.
Go Natural Explorers
15 minutes walking
Eco-tours offering snorkeling and diving. Book directly or through the hotel for tailored experiences in nature.
Bana Restaurant
Bana Restaurant
1 minute walking
Fusion cuisine with a vibrant atmosphere. Known for sushi and handcrafted cocktails, great for casual dining.
La 88
La 88
3 minutes walking
Local dishes in a laid-back setting. Signature seafood platters highlight fresh flavors; reservations recommended.
Mole
Mole
10 minutes walking
Mexican cuisine with an upscale twist. Celebrated for mole sauces and gourmet tacos, caters to dietary preferences.
Sal. Steak - Cave
Sal. Steak - Cave
4 minutes walking
Chic steakhouse with cave-like interiors. Specializing in high-quality beef and excellent wine selection; ideal for special occasions.
The Union
The Union
15 minutes walking
Lively venue with live music and DJ sets. Great nightlife ambiance; ideal for dancing and social gatherings.
Coco Bongo
10 minutes driving
Famed nightlife spot featuring spectacular shows. Combine music, acrobatics, and dancing for an unforgettable experience.
Playa del Carmen Cinema
10 minutes driving
Local cinema with the latest films. Comfortable seating and snacks make it a great choice for a laid-back evening.
Bar Loco
10 minutes driving
Casual bar with eclectic décor, known for craft beers and cocktails. Offers a relaxed atmosphere perfect for socializing.
Getting around
City Centre
Playa del Carmen35 min  ·  2.9 km
Airports
Playa Del Carmen, Quintana Roo (PCM)7 min  ·  4.2 km
Cancun International Airport (CUN)80 min  ·  53.3 km

Reviews and Ratings

Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
7.9
7.9/10 based on 105 reviews
John
United States, February  2025
8.6/10

We had an incredible stay at Paradisus La Esmeralda, with fantastic service from our family concierge, Jonathan, who truly made our trip special. The food was top-notch, especially at Olio and Mole. However, the beach was unfortunately affected by seaweed, making it less enjoyable than expected. Overall, it was a family-friendly vacation with great accommodations and attentive staff.

Rooms
8.0
The Family Concierge one-bedroom suite was spacious and well-appointed, with two double beds that the hotel helped us push together. It had a lovely balcony area, though it could feel a bit dark at times.
Service
10.0
The staff was exceptional, particularly at Olio where they remembered our kids' names from day one and provided attentive service throughout our stay.
Location
7.0
While the beach itself was not usable due to seaweed issues, other areas of the resort were charming and well-maintained. The pools were great for relaxation.
Dining
9.0
Dining was a highlight, with delicious options at the a la carte restaurants. Olio offered fantastic dishes and the service was impeccable.
Facilities
9.0
The facilities were impressive, especially the family-friendly pool area which featured shaded loungers and a nice swim-up bar.
George
United States, January  2025
7.4/10

We had a great family vacation with spacious rooms and engaging entertainment, though communication fell short with the concierge service. The dining options were enjoyable, but the beach's condition due to seaweed was disappointing. Overall, we had a memorable time with some areas needing improvement.

Rooms
9.0
Our one-bedroom family concierge room was gorgeous and modern, with direct access to the pools. It was spacious and perfect for our needs.
Service
7.0
Our butler, Debir, checked in on us multiple times a day, treating our kids wonderfully. However, I had issues with the communication regarding restaurant reservations.
Location
6.0
The hotel is situated close to the beach, but unfortunately, the seaweed made it hard to enjoy. The property itself was beautiful and well-kept.
Dining
7.0
The dining experience was mostly good, with a variety of options like Vento and Mole being excellent. However, the buffet could offer more variety.
Facilities
8.0
The pool areas were plenty and well-maintained, especially the Family Concierge exclusive pool, making it comfortable for families.
Mike
United States, January  2025
7.0/10

I had a great stay at Paradisus La Esmeralda, enjoying the beautiful pools and friendly service. The family-friendly activities kept my kids entertained, and the food options were decent. However, the noise from other rooms was a significant downside, and the dining reservation process could be improved. Overall, it was a beautiful resort with a lot to offer, but there are areas that need some work.

Rooms
7.0
Our room was spacious and clean, but we experienced noise disturbances from neighboring rooms, which was quite disappointing.
Service
6.0
Service was generally friendly and attentive, especially from staff in the Family Concierge area, though our assigned butler did not meet expectations.
Location
7.0
The hotel's location is a bit isolated, but it's within reach of lovely beaches and activities. Just be prepared to travel if you're looking for nearby attractions.
Dining
7.0
Dining options were varied and generally fresh. However, we found the reservation process cumbersome, especially when restaurants were half-empty.
Facilities
8.0
Facilities are impressive, with beautiful pools and a fun splash park. The cleanliness throughout the resort is commendable.
Stephen
United States, December  2024
9.0/10

Our stay at the hotel was absolutely delightful! The rooms were immaculate and spacious, offering a wonderful retreat after a day of family fun. The service was exceptional; our personal concierge was attentive and truly went above and beyond to cater to our needs. Although the dining experience was good, there were some areas for improvement, especially in breakfast variety. Overall, this is a fantastic family-friendly resort with great pools and amenities, making it a memorable vacation for all of us.

Rooms
9.0
The rooms were spacious, clean, and included a lovely jacuzzi on the large balcony, which was a hit with the family.
Service
10.0
The service was outstanding, with our personal concierge checking in regularly and ensuring all our needs were met.
Location
9.0
The location is great, with easy access to the beach and plenty of family-friendly activities nearby.
Dining
7.0
The dining was varied, but the breakfast could benefit from more options to choose from.
Facilities
10.0
The facilities were fantastic, especially the kids' club and various pools. The family concierge pool was a perfect spot for us.
Lisa
United States, November  2024
8.8/10

We had an amazing time at this resort. The food was consistently great, the staff went above and beyond, and the family-friendly atmosphere made it a perfect getaway with our toddler. However, the beach was not swimmable due to seaweed, which was a bit disappointing, and the high-pressure sales pitch for the Club Melia was off-putting. Overall, it's a fantastic choice for families looking for a memorable vacation.

Rooms
10.0
Our One Bedroom Master Suite with a swim-up pool was perfect for our family, allowing easy access to the pools while providing a quiet space for our little one to nap.
Service
10.0
The staff was incredibly attentive and genuinely wanted to make our stay as enjoyable as possible, particularly our butler who helped us with reservations and special requests.
Location
7.0
The resort is beautifully laid out, though it's not directly on the beach, which can be an issue if beach access is important to you.
Dining
9.0
Dining was a highlight with numerous delicious options. We loved the various a la carte restaurants, particularly Mole, which became a favorite.
Facilities
8.0
The facilities, especially the pools, were immaculate and provided plenty of fun for families, but the beach situation could have been better.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in public areas for free.
Breakfast
The hotel Paradisus Playa Del Carmen (Adults Only) serves a full breakfast for free. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Year renovated:
2011
Number of floors:
4
Number of rooms:
280
Former name
Family Concierge
FAQs
About Paradisus Playa Del Carmen (Adults Only)
What is the distance from Paradisus Playa Del Carmen (Adults Only) to CancĂșn International Airport?
The hotel is approximately 45 minutes from CancĂșn International Airport.
How far is Paradisus Playa Del Carmen (Adults Only) from the center of Playa del Carmen?
The hotel is located about 3 km from the center of Playa del Carmen.
What dining options are available at Paradisus Playa Del Carmen (Adults Only)?
The hotel features 14 restaurants and 16 bars, offering a variety of cuisines including Asian and international dishes.
Is there a spa at Paradisus Playa Del Carmen (Adults Only)?
Yes, the Yhi spa offers a range of body and facial treatments, Thalassotherapy, and massages.
What recreational facilities does Paradisus Playa Del Carmen (Adults Only) have?
Guests can enjoy multiple outdoor swimming pools, a complimentary water park, and a fitness center.
Are there any nearby attractions to visit from Paradisus Playa Del Carmen (Adults Only)?
Nearby attractions include Xcaret eco-archeological park, Tulum, and Chichen Itza.
What are the check-in and check-out times at Paradisus Playa Del Carmen (Adults Only)?
Check-in is from 15:00 and check-out is by 12:00.
Is parking available at Paradisus Playa Del Carmen (Adults Only)?
Yes, free on-site parking is available without a reservation.
What room amenities can guests expect at Paradisus Playa Del Carmen (Adults Only)?
Rooms include Wi-Fi, flat-screen TVs, mini-fridges, tea and coffee making facilities, and modern bathrooms with sensory tubs.
Are guests able to find child-friendly amenities at Paradisus Playa Del Carmen (Adults Only)?
Yes, the hotel offers children's pools, a kids' club, babysitting services, and children's buffets.

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Paradisus Playa Del Carmen (Adults Only) Amenities photo

Paradisus Playa Del Carmen (Adults Only)

7.9
Very good105 reviews
2.9 km from center
263 US$
292 US$
per night
Mobile-only price